By using our website you are accepting the terms and conditions of DESTILERÍA PAREIS, mentioned below.
Contract for the supply of products
Having placed an order on the DESTILERÍA PAREIS website implies acceptance of these Terms and Conditions.
DESTILERÍA PAREIS must receive full payment for the products requested by the user before accepting their order. Once the payment is received, the user will be confirmed his order by sending an email to the email address he has provided. Acceptance of your order represents a legal contract between us.
DESTILERÍA PAREIS undertakes not to allow any transaction that is illegal, or is considered by the credit card brands or the acquiring bank, that may or have the potential to damage their goodwill or negatively influence them. The following activities are prohibited under the programs of the card brands: the sale or offer of a product or service that is not in full compliance with all laws applicable to the Buyer, Issuing Bank, Merchant, Cardholder, or cards. Furthermore, the following activities are also explicitly prohibited: "Sale of alcoholic beverages to persons under 18 years of age".
The order will be charged to the user's credit card before the items are shipped. Using a false name or invalid credit card to order products is considered a crime, and anyone who knowingly misuses an invalid or stolen card will be reported to the police. We track the fingerprint of DESTILERÍA PAREIS orders and any illegal or suspicious transaction will be reported to the competent authorities.
Security Protection to buyers
Payments for purchases at www.pareis.es and www.pareisdistillery.com are made through Redsys (BBVA's official payment channel) with all encryption and data transfer security systems through the SSL protocol, by what the buyer will enjoy at all times with the protection of these channels.
Delivery to the buyer
DESTILERIA PAREIS undertakes to deliver the products purchased by the User in the purchase process in the shortest possible time, and in any case, within thirty (30) calendar days from the order formulation date. The delivery will be made at the address indicated for this purpose in the registration process. Deliveries are only made in these countries: Spain, United Kingdom, Austria, Belgium, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Lithuania, Luxembourg, Netherlands, Poland, Portugal, Romania, Slovakia and Slovenia. Products will not be delivered to PO boxes or call centers.
To carry out the delivery of the user's purchase, a signature will be required. At the time of signing, the products delivered are the responsibility of the user. In case of specifying a different recipient of the user, you will be accepting the signature by the other person as proof of the delivery and compliance by DESTILERÍA PAREIS of its obligations and of the transfer of responsibility to the other party.
On receiving the order, the user who has made the purchase is advised to check the state in which the package arrives before signing the delivery document from the transport agency. If it is damaged, you will not have to accept it or sign the delivery note for the courier to make the return. If you discover that the package is damaged after signing, send an email reporting the problem to firstname.lastname@example.org.
To buy products from DESTILERÍA PAREIS, you must meet the age requirements for the purchase of alcohol in the country where you live. Delivery will only be made to those people who can legally buy the product.
DESTILERIA PAREIS will not be responsible for errors or damages caused in delivery when the delivery address provided by the User does not conform to the place of delivery desired by the User.
Policy of exchanges and returns
(i) Right of withdrawal
The User will have a maximum period of seven (7) business days from the delivery of the product to withdraw, totally or partially, from the purchase of the product, in accordance with the applicable legislation.
Once the period of seven (7) business days has ended, DESTILERIA PAREIS will not accept returns for the withdrawal of product purchases.
In the event of desisting from the purchase of a product, the User must contact DESTILERIA PAREIS by sending an email to email@example.com
In any case, in the event of desisting from the purchase, the following requirements must be met:
The product must be in the same state in which it was delivered and must retain its original packaging and labeling.
The return to DESTILERIA PAREIS must be made using the same box or envelope used in the delivery or, failing that, in a similar format that guarantees the return of the products in perfect condition.
A copy of the proof of purchase and the delivery note of the products must be included in the package, which also indicates the returned products and the reason for the return.
Returns of orders should be sent to the address of DESTILERIA PAREIS, Calle Doctor Fleming, 8 - 07430 Llubí, Illes Balears. The User will assume the shipping costs for return in case of exercise of the right of withdrawal.
(ii) Return of defective products
Without prejudice to any other rights that may correspond, the User will be entitled to a refund of the price of the defective products or of the products delivered if they do not correspond to the order placed by the User. Alternatively to the above, the User will have the right to claim, and have it delivered, an equal product, in perfect condition.
In the cases of return to DESTILERIA PAREIS of defective products or that do not correspond to your order, this must be carried out by the User through the procedure established in section (i) above, although the User, in this case, should not meet the costs of returning such products.
Provided that the User has followed the procedure established in section (i) above and the requirements established in these General Conditions have been met, DESTILERIA PAREIS will reimburse the price paid for the returned products that are defective or do not correspond to the order. of products made by the User, in accordance with the provisions of section (iii) below.
(iii) Refund of the price of the products to the User
Provided that the User has followed the procedure established in these General Conditions and the requirements established therein have been met, DESTILERIA PAREIS will refund the price paid by the User for the returned products. In the event that the return is made in exercise of the User's right of withdrawal described in section (i) DESTILERIA PAREIS will not pay or pay the expenses and / or return costs.
The User will not be entitled to a refund of the price of returned products that are not in the same conditions in which they were delivered, or the requirements established in these General Conditions have not been met.
Partial returns of an order will give rise to the refund of the price corresponding to the product or products actually returned.
DESTILERIA PAREIS will manage the price refund order through the same payment system used by the User to purchase the products, within thirty (30) days from the collection of the returned order and once DESTILERIA PAREIS has verified that the Products subject to return meet the requirements established in sections (i) and (ii) above. The application of the refund of the price in the User's account will depend on the bank.
All products are subject to availability. We will inform you and refund you if the products you have ordered are not available.
Shipping costs are automatically calculated by the web taking into account the country to which the shipment is made and the total volume of the order.